RETURN POLICY

At *LOOKBEY*, customer satisfaction is our top priority. We take pride in the quality of our products and aim to ensure that you are completely satisfied with your purchase. If you experience any issues, please review our return policy below.

                                               Eligibility for Returns

 

  • We accept returns under the following conditions:
  • The item is defective, damaged, or has a manufacturing flaw upon arrival.
  • You received the wrong item (incorrect size, color, or design).
  • The return request is initiated within 7 days of delivery


Non-Returnable Items

  • The following items are not eligible for return:
  • Products that have been *used, washed, or altered*.
  • Items purchased on *sale, during promotions*, or with discounts.
  • Custom or personalized products, as they are made specifically for you.

How to Initiate a Return

  • If you wish to return an item, please contact us via *WhatsApp, email, or phone* with the following details:
  • - *Order number*.
  • - Photos and descriptions of the issue (if applicable).

Our team will review your request, and once approved, we will provide you with detailed return instructions.


*Important Return Guidelines*

 

  • The item must be returned in its *original packaging, unused, and with all **tags intact*.
  • Shipping costs* for returning the product will be covered by us if the product is defective, damaged, or incorrect.


Refund Process

  • Once the returned product is received and inspected, you will be notified of the *approval or rejection* of your refund.
  • Approved refunds will be processed within *7-10 business days* and credited to your original payment method.
  • For any questions or assistance regarding our Return Policy, feel free to reach out to us via:
  • - *WhatsApp:+91 838384 5612
  • - *Email:lookbeyofficial@gmail.com
  • - *Phone: +91 838384 5612


We are here to make your experience with *LOOKBEY* seamless and satisfying.